What We Collect and Why We Need It
When you open an account with hb99, we collect the information needed to verify your identity, process your deposits, and keep your account secure. This includes your name, contact details, and the mobile wallet identifiers attached to your bKash, Nagad, or Rocket transactions. We also log
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session activity — the pages you visit, the time of access, and the device type — to detect unusual behaviour and protect your account from unauthorised access. Payment data tied to Nagad or Rocket transfers is stored only long enough to reconcile transactions and meet any
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record-keeping obligations that apply in your eligible region. We do not sell, rent, or share your personal information with marketing third parties. Where we engage service providers — such as identity verification partners or fraud detection tools — those partners are bound by data processing agreements
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that limit their use of your information strictly to the task we assign them. Your data is processed based on the need to fulfil your account agreement with us, comply with applicable legal requirements in supported regions, and protect the integrity of the platform. Availability of
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services and the applicable data rules depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.